Refund and Returns Policy

 We accept returns and exchanges

Contact us within: 14 days of delivery

Ship items back within: 30 days of delivery

We don’t accept cancellations

But please contact us if you have any problems with your order.

Exchanges

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:

  • Custom or personalized orders
  • Digital downloads

Shipping Returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need Help?

Contact us at wickeddual@gmail.com for questions related to refunds and returns.